Secure, resilient, and always-on technology operations.

Managed Technology

Unify technology, cybersecurity, and the business to reduce risk, improve performance, and enable growth. ATG’s Managed Services framework integrates infrastructure, security, and support, keeping your business protected and productive even while you sleep.

Evolving cyber threats, increasing compliance demands, and the need for always-on availability are transforming how organizations manage and secure their technology. Forward-thinking businesses are embracing automation, AI, and advanced security frameworks to reduce risk, streamline operations, and fuel growth without compromise.

Our Managed Technology framework takes a unified approach to IT management and cybersecurity. By seamlessly aligning infrastructure, security, and support, we help your organization stay protected while driving peak performance. Through proactive monitoring, rapid incident detection and response, and strategic planning, we empower you to new heights without having to worry about your technology.

Data center lit with electric blue lights

Why leverage the Arc Technical Assistance Center (ATAC) team?

Cybersecurity is embedded across all services.

Designed to support audit readiness and operational integrity.

Reduce downtime and accelerate recovery.

IT operations mapped to business goals.

Tailored service models for organizations of all sizes and sectors.

Our security-first operating model is designed to transform technology from a potential liability into a strategic enabler, keeping your business secure, resilient, and ready to innovate.

Our Capabilities

Cybersecurity First

Protect your organization from evolving threats with advanced security frameworks, 24×7 monitoring, and rapid response capabilities.

Business Continuity & Data Protection

Ensure uninterrupted operations by safeguarding critical data with disaster recovery, cloud backups, and secure file sharing.

Proactive Management

Stay ahead of issues with continuous monitoring, preventative maintenance, and ongoing process improvement.

Managed IT Support

Maximize productivity with 24×7 help desk support, seamless escalation, and integrated productivity tools.

Contract Management

Simplify vendor relationships with streamlined contract oversight, renewal management, and escalation support.

Strategic Planning

Align IT with your business goals through virtual CIO/CISO expertise, lifecycle planning, and performance-driven strategies.

Documentation Management

Maintain clarity and compliance with organized policies, site-level architecture, and a comprehensive IT overview.

Infrastructure & Device Management

Optimize performance and reliability with standardized device management, system planning, and infrastructure audits.

Our approach to Managed IT & OT.

Whether enterprise technology or plant floor systems ATG can can manage it, support it, and secure it.

Assess & Align

Understand your environment, risks, and business priorities.

Design & Configure

Build secure, scalable service models and SLAs.

Operate & Monitor

Deliver proactive support, monitoring, and incident response.

Optimize & Improve

Track KPIs, refine processes, and support continuous improvement.

Our Managed Technology Framework
A Right-the-First-Time Approach
Ready for Technology that Actually Works?​

Real uptime, real systems. No smoke and mirrors or wasted tickets that dissapear into the ether.